FAQ
Here are some of the most frequently asked questions.
Your feedback as valued customer is greatly encouraged, if you have any questions please reach out to us using the "Contact Us' form or writing at info@alluringkat.com
Your feedback as valued customer is greatly encouraged, if you have any questions please reach out to us using the "Contact Us' form or writing at info@alluringkat.com
How long will my items take to arrive?
Please allow 2-4 weeks and up to 6 weeks (high demand) for delivery. We source products from all over the world to bring you the best and lowest prices. This means sometimes you have to wait a little longer to get your order but its always worth it!
Below you can find a best effort estimate of your expected delivery based on past orders in your location.
- US: Average delivery time is 6 - 20 days
- CA: Average delivery time is 7 - 20 days.
- AU: Average delivery time is 7 - 20 days.
- NZ: Average delivery time is 12-25 days
- UK: Average delivery time is 6 - 20 days.
- Rest of Europe: Average delivery time is 12-30 days
- Rest of the World: Average delivery time is 15-40 days
Shipping times vary based on customer location and from product-to-product: based on demand and shipping location
In rare cases, some items may take longer to ship due to high demand.
In rare cases, some items may take longer to ship due to high demand.
Will i receive a tracking number?
Yes, you will receive both a confirmation number and a tracking number once your product is shipped.
Please do remember our average processing time is 2 days and the items are usually shipped the morning after processing.
Yes, you will receive both a confirmation number and a tracking number once your product is shipped.
Please do remember our average processing time is 2 days and the items are usually shipped the morning after processing.
Do you ship internationally?
Yes, we do!
Yes, we do!
How much is shipping?
We have agreement with multiple carriers and as of today we are pleased to offer free shipping for most orders.
Our shipping fees are as follow:
Our shipping fees are as follow:
- Alluring Kat Unique Designs - Including Create Your Own
- Standard Shipping
- FREE Shipping on all orders
- Express Shipping
- US: USD 15.00
- Rest of the World: USD 20.00
- note that Express shipping is currently the only option for "Create your Own" Designs outside of the US
- All Other Collections
- Standard Shipping
- FREE Shipping on all orders
Which currency will i be charged on?
We process all orders in USD. While the content of the cart may be displayed in multipel currencies, you will checkout in USD at the most current exchange rate.
How can i pay?
We accept all Major Credit Cards: Mastercard, Visa and American Express. We also accept Apple Pay
Is checkout on this site safe and secure?
Absolutely! All purchases here are safe and secure and are SSLE-encrypted to protect your data
Will you sell my contact information like email?
No! We do not sell our customer information. Emails or Mobile numbers are strictly for follow up, to send newsletter and promotional coupon.
Will I need to pay taxes and customs?
For most countries, you will not have to pay customs and/or taxes, but it depends where you are located and if you ordered more than 1 piece. All taxes and customs duties are your sole responsibility.
Who are you? Where are you located?
Alluring Kat is an Australian business based in Sydney specialised in the Cat niche.
We are specialised in sourcing special treats for our furry friends and cat themed clothing.
Furthermore our founder Katia created unique designs you can now enjoy in clothing and coffee mugs.
We are specialised in sourcing special treats for our furry friends and cat themed clothing.
Furthermore our founder Katia created unique designs you can now enjoy in clothing and coffee mugs.
